Retail and e-commerce
Inventory management, omnichannel strategy and customer retention for brands selling between £1m and £20m annually.
Our core services
Operational review
We spend the first week on-site (or remote, depending on your preference) observing how your teams work day to day. We interview staff at every level, from warehouse operatives to directors, because the people closest to the work usually know where the problems are.
In week two we analyse the data: cycle times, error rates, cost per unit, staff utilisation. By day 15 you receive a written report with a ranked list of improvements, each with an estimated cost to implement and projected annual saving.
- Workflow mapping and bottleneck identification
- Supplier and procurement audit
- Staff capacity analysis
- Technology gap assessment
Typical fee: £4,500 to £9,000 depending on company size.
Growth strategy
Some companies grow quickly and chaotically. Others plateau because they keep doing what worked five years ago. Our growth strategy service addresses both situations.
We start with a competitive landscape analysis: who are your real competitors (not just the ones you think about), what are they doing differently, and where are the gaps you could fill? We then build a 12-month plan with specific revenue targets for each quarter, the marketing channels and sales tactics most likely to hit them, and the resources you will need.
- Market sizing and segmentation
- Pricing review and margin analysis
- Sales funnel optimisation
- Quarterly milestone tracking
Typical fee: £6,000 to £14,000.
Leadership coaching
Running a growing business is lonely. Decisions pile up, and there is rarely someone you can talk to honestly about the ones keeping you awake. Our coaching programme pairs you with a senior consultant who has managed teams of 10 to 500 people across multiple sectors.
Sessions are 90 minutes, held fortnightly, either in person or over video call. Between sessions you will have a direct phone line for urgent questions. We cover practical topics: how to run a board meeting that actually produces decisions, how to structure performance reviews that your managers will not dread, and how to read a P&L statement without your accountant translating it.
- Fortnightly 90-minute sessions
- Direct phone support between sessions
- Personalised development plan
- Three to six month programme
Typical fee: £1,200 per month.
Financial planning and forecasting
Cash flow problems kill more businesses than bad products do. We build detailed 12-month cash flow forecasts and three-year financial models that help you plan hiring, investment and borrowing with confidence.
If you are seeking external funding, whether from a bank, angel investors or a grant body, we prepare the financial section of your business plan and coach you through the pitch process. Two of our consultants previously worked as commercial lending managers, so we know exactly what lenders look for.
- Monthly cash flow forecasting
- Scenario modelling (best, base, worst)
- Funding application support
- KPI dashboard design
Typical fee: £3,500 to £8,000.
How an engagement works
Every project follows the same four-phase structure. This keeps things predictable for you and ensures we do not skip the diagnostic work that makes recommendations stick.
Discovery call
A 30-minute phone or video call where we learn about your business, your goals and the specific issue you want to address. No charge, no obligation.
Diagnostic phase
We gather data through interviews, site visits and document review. This phase lasts one to two weeks depending on the service.
Recommendations
We present a written report with prioritised actions, projected outcomes and a clear implementation timeline. We walk you through it in a 90-minute session.
Implementation support
If you want hands-on help putting the plan into action, we stay involved for an agreed period, typically four to twelve weeks, with weekly check-ins.
Industries we work with
While our methods apply broadly, we have the deepest experience in these sectors:
Professional services
Law firms, accountancy practices and recruitment agencies looking to improve utilisation rates and win more profitable clients.
Manufacturing
Production scheduling, quality control processes and lean methodology for small to mid-sized manufacturers.
Technology
SaaS companies and IT service providers needing help with pricing models, churn reduction or preparing for a funding round.
If your sector is not listed, get in touch anyway. We have worked with hospitality businesses, construction firms and even a chain of veterinary clinics. The principles of good management apply everywhere.
Discuss your project